[Resolved] Samsung Semi Automatic Washing Machine — due to service ignorance motor damage | |||
Earlier i had serviced my washing machine from ludhiana Samsung service center. At that time problem is breaking of hydro rubber ceal .Mr.Kundan service eng of samsung co and come to me and replace it it on 24/03/2010 and and give me recipt no 23407 insure me now it work properly and if it does not work properly then we are here to handle it .Now after some days my machine start noising and i booked complaint in service centre on 14/03/2010. my complaint no is [protected] .their service engineer come and open machine and says motor is damage due to water rubber leakage and machine start short circutting because of water goes to motor .I said to him that it is your eng fault he didnot install sparepart properly and result is upfront .Service eng who visit on 14/03/2010 is agree with my point and talk on phone with his senior and he is not agree for their employee fault and instruct him to leave this complaint and do your work i will handle it .and now haras me and ask me to spent motor charges Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
SAMSUNG SEMIAUTOMATIC WASHING MACHINE — damage washing machine
i have bought a samsung semiautomatic washing machine swm-wt-8505 vide bil no.1398 dt.25/10/08 from saffron trade link 560, balbhawan camp sadarbazar, newairport road, ahmedabad gujarat.i have called up the samsung customer care on 6/11/08 vide b.p.no.[protected] same day one person attend the problem and next day he has taken some photographs of my damage washing machine and he assure me that damage washing machine will be replace within 10days but till date i have not recived any msg. from local office
my mobileno:[protected] resino:[protected]
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SAMSUNG SEMIAUTOMATIC WASHING MACHINE — HARASSMENT FROM SAMSUNG COMPANY HUGE CURRENT AND NOISE IN MACHINE BODY
TWO TIMES I HAVE GIVEN THIS COMPLAINT IN CONSUMER FORUM ALSO THIS IS THIRD TIME I AM WRITING TO YOU REGARDING THIS BUT STILL NO EFFECT ON SAMSUNG COMPANY.I HAD REGISTERED COMPLAINT TELEPHONICALLY WITH SAMSUNG CUTOMER CARE AND ALSO THROUGH EMAIL ON THEIR INDIA SUPPROT E MAIL ID BUT STILL NO SUPPORT I AM GETTING FROM THEIR. COMPLAINT IS HUGE CURRENT IN THE SAMSUNG SEMI AUTOMATIC WASHING MACHINE SINCE 24TH AUGUST 2008 AND COMPLAINT REGISTERED THERE ON 25TH AUG 08 TILL THEN THEY ARE SENDING ONLY MESSAGES THAT YOUR CALL REGISTERED WITH BP AND COMPLAINT NUMBER IS... AND AGAIN ONE MORE MESSAGE FROM SAMSUNG THAT THANKS TO PROVIDE OPPRTUNITY TO SERVE YOU THIS IS REPETEADELY I AM GETTING FROM THERE BUT ACTUALLY TILL TODAY PROBLEM IS AS IT IS. THIS MACHINE IS UNDER WARRANTY PURCHASED ON 21/12/06 FROM SAMSUNG FARIDABAD DEALER SANJAY ELECTRONICKS. LATEST MESSAGE FOR COMPLAINT NUMBER FROM SAMSUNG IS [protected]. PLEASE HELP US IN GETTING THIS PROBLEM SORT OUT. PLEASE ALSO SUGGEST HOW SHOULD I GO FOR LEGAL ACTIONS AGAINST THEM.