[Resolved] Samsung — DELAY IN REPAIR OF AC | |||
Complaint No [protected] Mr. Naraish Razdan You make public announcements that Samsung service is the best. Please try to locate your head office address and your own contacts details on the system and you will realise the frustration of the consumer. Probably the senior management of Samsung is too embarrassed to face the consumer. My complaint no mentioned above ofcourse has not been resolved. Regards Tarun Gupta Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Samsung India — Customer Support & Delay in Repair
Dear TeamI have submit my hand set to Life Line Solution (SCO-101,sec-16 Faridabad
on[protected] for repair.They have told me that handset would be ok with in a week.
But till date i haven`t recieve any response.and i am following up regularly.
No one giving me any suffiecent answer.
I request u to help me as soon as possible.
Regards
Sunil Sharma
[protected]
Complaint No [protected]
You make public announcements that Samsung service is the best.
Its almost one and a half month and the only notification I got from Samsung was that they will soon be sending someone for repairs. I really don't understand how Samsung is doing business when they can't even cater to such small things. I personally would never recommend anyone to buy any Samsung product.
once check out the call history of[protected] &[protected] we had call them nearly 30 times & above they did not response for my call...
I am sure that theres no way now I can get my AC repaired from Samsung. I have never seen such bad customer service.
M.Venkata Rao
[protected]
[protected]
You make public announcements that Samsung service is the best.
Its almost one and a half month and the only notification I got from Samsung was that they will soon be sending someone for repairs. I really don't understand how Samsung is doing business when they can't even cater to such small things. I personally would never recommend anyone to buy any Samsung product.
once check out the call history of[protected] &[protected] we had call them nearly 30 times & above they did not response for my call...
I am sure that theres no way now I can get my AC repaired from Samsung. I have never seen such bad customer service.
M.Venkata Rao
[protected]
[protected]
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
COMPLAINT NUMBER [protected]
I had made my first complaint regarding the repair of my Window AC, purchased on May 04, 2008 on March 24, 2010.
Its May 02, 2010 today and despite of my repeated calls to Customer service[protected] and several hours of waiting on phone, while the customer care representative is researching on the issue, nothing has still been done. It seems that they just put you on hold for hours and then just forget about it.
Its almost one and a half month and the only notification I got from Samsung was that they will soon be sending someone for repairs. I really don't understand how Samsung is doing business when they can't even cater to such small things. I personally would never recommend anyone to buy any Samsung product.
I am sure that theres no way now I can get my AC repaired from Samsung. I have never seen such bad customer service.
Neha Sehgal
[protected]