Dear Sir,
We have purchased Slipt A/C 1.5 ton from M/s M.A.Ethirajulu Naidu, 18, Evening Bazaar Chennai which were installed in Nov 2008 in our house. The A/cs were put to use from 23 Jan 2009.
A/c had a manufacturing defect which they serveiced in the month of Jan 2009.
Again the problem started in the month of April 10th for which complain was made and the service people took the A/c to their work shop and brought back after a weeks time to check all the problem. But after re installing the A/c still didnot have any kind of cooling so they once again came for servicing. but the service personel could not correctly Identify what was the problem.
Hence we demanded to replace the piece for which the complain is pending for 20 days.
we have not been using the A/c for 1 month in this summer season and after making so many calls and so much mental pressure.
please do the needful to get our A/c replaced.
From,
Y L Murtuza
30 Ayyappa Chetty Street,
Chennai 600 001.
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