[Resolved]  Samsung Split Ac — service engg.not attending my complaint

Dear Sir

I bought two split ac .But now i found that i have committed a blunder by purching Samsung product
On 7/7/09 i made a call to your no[protected] and got my complaint no [protected] with assurance that my complaint will be resolved with in 24 hours.Next day i again made acll and inqure about my complaint and i was told that due to upcountry area it will take 7 days for your eng.to visit my place.
after repeated reminder iam sorry to state that nobody has visited my place.I bought samsung product
with an understanding that being a Multinational company thay treat their customer with utmost care but i was wrong.Now i am advising people not to buy samsung product at any cost.Again i am requesting company and their management to take care of customer. Selling the product is not everything.I am also requesting Mr Amir Khan not to endorce product of a company who do not take care of customer