[Resolved]  Samsung Split Ac — NEW MACHINE NEVER STARTED

Address:

West Bengal

WE RECD SIX SPLIT AC UNITS SAMSUNG MAKE FROM DEALER CRYSTAL REFRIGERATION, KOLKATA OWNED BY MR NAVIN LAMBA(A GOOD FAMILY FRIEND) AND THESE UNITS WERE INVOICED IN END 2008 BUT NEVER INSTALLED AND COMMISSIONED BEFORE JAN 2010 AT OUR NEW KANKURGACHI, KOLKATA FLAT.
OUT OF ABOVE SIX UNITS ONE MACHINE STILL NOT COMMISSIONED FOR WANT OF A PART SAID TO BE PCB UNIT.
SURPRISINGLY, THE CUSTOMER IS SUPPOSED TO BEAR THE BURDEN OF A PART WHICH IS REQUIRED TO BE ORIGINALLY FITTEDBY THE MFR. BUT SO FAR NOT INSTALLED/ COMMISSIONED.
STILL INSPITE OF MORE THAN 4 MONTHS THE SAID JOB HAD NOT BEEN EXECUTED
SHOULD THE INNOCENT CUSTOMER SUFFER FOR LONG