[Resolved]  Samsung Split Air Conditioner (Model As10uta Xtl) — Product supplied defected

Sir/Madam,
I have purchased an air conditioner model no AS10 UTANXTL serial no[protected] from samsung dealer Electrowave, manimajra on 1/5/2009. Same day i have got it installed at my office. on installing we have noted it's fan blade for outdoor unit has been broken. same day I had made a complaint wide call no.[protected] dated 1/5/2009.I have registered my product wide BP no. [protected] on samsung customer care website. Daily I am making 2-3 calls at customer care no.[protected] and they said that your complaint has been forwarded to service agency climax india.I have contacted a number of times to climax india at their phone no [protected] but all in vain. But till date there is not any appropriate action to resolve the complaint. I am being harassed by samsung service care. It is my request to you to help me and justify the matter.