[Resolved]  Samsung Syncmaster Tft 20"monitor — PERMANENT BLUE LINE ON A SCREEN

Address:

Uttar Pradesh

DERA SIR/MAM
i had purchased samsung 20" syncmaster TFT Monitor on 18/05/2010 from naveen computers,AGRA..
there is a permanent blue line appearing on the screen.
this problem is from one month.
its already almost one month since i filed a comlaint on tollfree helpline no.[protected]
MY REQUEST NO. is- [protected].
Engineer (MR. JAIN) visited to my home on 7th of august2010 if iam not wrong. He said that the problem is serious and the monitor needs to be replaced.
for this he gave us 8 days. his proposed date of visit was 16th of august. but i didnt get any response from anywhere.
iam continuously reporting to helpline. there assurance always results false.Iam also contacted to engineer but i got casual negative response from him.
no service center response ...no engineer response...
iam having threee products of samsung...a TV/AC/TFTMONITOR .
Dissapointed with the response of the service center.
can u still expect brand loyalty form me?
kindly look into the matter and provide early relief.

thanks and regards


p.l.kataria
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