Samsung TV — Consumer unfriendly

My name is Ayele and Samsung Transaction Code is [protected]

I bought a samsung tv 4 years ago. Picture started acting up (first horizontal lines then vertical lines and clears up 80% after 15 minutes). I contacted consumer services to let me know whats wrong with it. They said they have to be paid just to come and inspect it. Additional payment is required to fix it. This product is barly 4 years old. it was suppoosed to last more than that. I do not mind paying to fix it but not for some one to look at it!!
It just proves they do not stand behind their product. It is a loss for samsung and a gain to any other non-samsung manufacturers. My recommendation is DO NOT buy SAMSUNG TV!!!!!!!!!!