[Resolved]  Samsung / Washing Machine — Poor Service

I bought a samsung washing machine model# VA fully automatic (Top Load). after 3 months the damper spring problem came, called samsung cust service and an engineer sent to ur home no issues he changed the spring internally and broke the front panel. when called up again the cutomer service, they sd will replace it. after 2 weeks a call service engineer sd that he will come for replacement by 8p.m. After making the appointment time as 9 - 12 in the day time. the engineer keeps calling shall we come in the eve. I have made several complaints still of no use. My request to all of the fellow members not to go for SAMSUNG products where the SERVICE is pathetic