Samsung / Washing Machine — Fault not repaired by the company | |||
Samsung fully automatic washing machine (top loaded), M/No. - WA 80 HAG, Purchased date 22/8/2005. Machine not turn on. Was this information helpful? | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18885
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Samsung — Washing machine - not repaired
My Samsung washing machine had stopped working and the complaint was lodged on 24th June 2009 (complaint no. [protected]). The service engineer who came in the next day, said that there was part to be replaced - its 08th of July today - Till date the part has not been replaced nor there is any update from the Samsung officials.I have called in 4 times post 25th June to their customer service nos. They have a standard reply that someone is looking into it - there is no update on the status and when the maching is going to be repaired.
And that too, when we are still in the warranty period.
Pls help - we really need assistance of somebody who can take this to closure.