[Resolved] Samsung Washing Machine Semi Automatic — no repair service during warranty period | |||
I regret of buying samsung washing machine. The service during warranty period itself so worst .They say that they have stopped manufacturing the spare so i have become scapegoat for buying their product and for their mistake. Im in a warranty period and company guys gives such careless reason of non availability. Is it my problem if company has stopped manufacturing? . In country like India these companies are making money by false promises and advertisements.My complaint number is [protected]. Dont buy such company products. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Semi automatic washing machine — Non Repairing of machine under service warranty
Dear Sir,I have purchased a washing machine model no. 68 - 275 sl no. CD 4710034 on dated 04.11.2004 with extended warrenty till 04.11.2009 vide form no. UP/LKO 0309 and reciept no. 2615 10.11.2004.
I have log the complaint to your local service engineer Mr.Vijay on mobile ( at Allahabad ) near about 15 day back, after a week time an engineer visited to my house and asked to show the warrenty certificated before checking the machine. The same takes some time to retrive. He told that the motor of the dryer is not working, needs to be replaced and gone away. I have call back with in a shortperiod to give the papers and call again to Mr. Vijay and give the details of the same for loging the complaint.
Still the same is pending and the machine's dryer is not working, I have called several times to your service engineer but he has not even recieve the call. Today he says as & when the motor will recieve, the machine will be repaired.
Kindly look into the matter and resolve the problem as i and my family is facing acute problems in day to day life for washing the clothes as we have 02 small childern
Waiting for your positive responce
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Samsung Washing Machine semi automatic — Require inlet water pipe & dust collector bag
As i am following up with service center for the above said parts, the service center people dont give answer propoerly for the asked querries, over that they say that these parts are out of stock.I am hearing this from past 2 weeks.When can i get these?