[Resolved]  Samsung Washing Machine — Fraud by samsung co.

Address:

Sitapur, Uttar Pradesh

Dear concern,
A Samsung washing machine was purchased by us from the dealer Vinod Enterprises ist floor Dr. Rastogi Clinic ,Greek ganj-Sitapur on 23/03/2010.Ist of all nobody from the company came to my residence to give the Demo. of machine,From first day there was a manufacturing problem in the machine for which i have logged a call to the dealer but no call was logged by the dealer in the co.as i was posted in Reliance Life Insurance Co.LTD,Gola br.so no enquiry was made by me regarding the complaint due to the lack of time.After some time when i got time on enquiring i came to know about the fact then after i logged too many calls regarding my problem & i request to replace the machine as the machine is in warranty period but couldn't get any satisfactory resolution to my problem & all the times i was cheated by both the employee of the Samsung Co.as well as by the dealer.Now an untrained machanic named, Bipin was sent to us for repairing the machine Dear but he couldn't repair the machine.After this act of machanic now the machine is not in working condition.As you can see in the attachment that from a long time we are suffering by financially,physically & mentally.Plz help us to resolve the problem.