[Resolved]  Sangita Travels — Filth Bus and Dirty seats

Address:Tamil Nadu

I booked Sangita non-Ac sleeper to travel to Bangalore from Chennai.
The bus is filthy with lot a mosquitoes, berth being wet and bed sheet wet and coated with mud. I suspect they have been like that for quite sometime since the berth is stinking.
When I asked for replacement of bedsheet atleast I was told that berth and bedsheet got wet due to rain and they dont have replacement. When I insisted that I can sleep on this, I was told that I am cancel and go. When I tried cancelling, they said they cant cancel now since it is booked via redbus.

I am not sure how a travel agency is allowed to ignore basic hygiene even when they are collecting 600 rupees. I saw small kids also traveling in same bus and cant stop thinking is there nothing we can do to get basic necessity met (that too we paid demanded money). I am ranting all this in this forum, but it still bugs me to know that we cant take any conclusive action on these folks.
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Aug 13, 2020
Complaint marked as Resolved 
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My self Trinath resident of bangalore had traveled from chennai to bangalore last night date: 20th Jan 2011, in Sangita Travels Sleeper bus (dep: 10.30pm) boarding from koyambedu(Bus No: KA-01 B- 7491). (Bus Fare : Rs.550/-)

I have given berth no L11. I have seen the berth and the condition was not in good so informed the REP regarding the same and want to change or cancel my ticket. The Representative told me to take the berth at SL5 and in (guindy stop/ Sangitha travels pick up point )they told me that the seat which i was occupied was booked by others.

when confirmed by the Guindy Representative they have clubbed the passengers of 9.45 pm bus in 10.30pm bus. When i have asked him what about the promise and he told me to get down (it was an insult to me).

The bus was dirty, untidy, dusty, the foul smell and bed sheet and pillow are coated with thick stains (same as floor cleaning cloth) Really it was hell experience and i am experimenting asthma now. which i had never had asthma since last 12 year.


worst travels had made me unhealthy...

My suggestion to the owner of this travels not to travel in his owned bus ...he may also suffer asthma or suffocation.

I have seen all the Best Travels and sangita travels (Particularly the Bus no: KA-01 B 7491) is the worst one out of the best

My request to sangita travels do not forget the basic principles of service, this type of treatment will surely cost them in the long run.

No more recommendations from me, I'm afraid...


Hope any one will take the action,

Trinath

email: trinath.[protected]@gmail.com

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