Comments
Mr. Chairman,
You have replied here very politely and sent a different tone email to me on my office email which itself does not speak good about the way the things are. Now you are asking me to bring out more points, do not blame it on my representatives. You have not done the work as per what was given to you. I have handed over the drawings through my representative each time they visited the site and yet it has not been done as requested by me. What was designed and given to you was very simple yet not followed for which I have said that i can live with it because i am tired of the delay.
Little bit of finishing touches is an understatement because there is lots which you are yet to really work on and deliver. This has been time and again pointed out to you. What happened to the list of furnishings, fittings that were provided to me? Have you delivered the same to me in the house - NO, you have not. Please check the bathroom fittings - one bathtub missing, the kitchen has the double bowl sink missing as against the single bowl that has been fitted, there are more to it. Why cant you check on the list you have provided me and ensure that the details are met accordingly.
Rental for 11 months, what about the bounced cheques during these 11 months? You say that you did not renew the contract because my parents were going to stay there, how can someone stay there when the villa is not yet completed? You should be paying me rent as per how you have been advertising till the day you hand over the villa to me in liveable condition. The day i take over possession of the house, you can stop paying me rent but till then you should and compensate for the whole delay. This itself shows how much you realise that your actions have affected customers who have trusted you. I for one paid you 55 lakhs on time and please check your own records and advise when did you receive the payment and what did i get in return till date other than more loss of money.Have I asked you to reimburse for the costs incurred in my flight tickets, the hotel stay etc in Guruvayur which was done because of the false dates promised to us. i do have emails to this effect which shows the dates you have given me.
My family visited the site yesterday based on your statement that the villa will be ready for possession by 15th may, what happened to that date? Now the date is pushed to 15 June, not with our choice but because what other alternative do we have. Will you hand over the villa with all work done and the boundary secured with the landscaping you are promising?
Regarding the Madurai land, is there a demarkation of the proerty which shows that this plot belongs to me? NO, the site has been visited and we have nothing to show which land belongs to whom.
Mr. Chairman, please note that when we met in Dubai, your approach towards me was different because you wanted the funds which i promptly paid you on time. I do respect that this is a big project and there will be delay in it but the delay is your problem and not mine. Have you forgotten your attitude towards me and my parents when i met you during the last vacation where you showed absolute disrespect to the fact that I am a customer who has kept his commitment and you are the builder who has not.
Mr. Chairman, i have shown lots of restraint and compromised a lot. I am still patient but will appreciate if you do not blame it on me and rather concentrate on improving your internal system so that you keep your repute intact. Guruvayur is a very religious place and the name you have given to your project is also significant. Please try and keep up to it and you will see lots of your customers spreading good words about you than be forced to reach out on public forum in this manner.
This response to you is not a complaint but a hope that things will improve and I am more than happy to withdraw my earlier complaint provided you are assuring me of the work being completed and handed over in proper manner.
Thank you
You have replied here very politely and sent a different tone email to me on my office email which itself does not speak good about the way the things are. Now you are asking me to bring out more points, do not blame it on my representatives. You have not done the work as per what was given to you. I have handed over the drawings through my representative each time they visited the site and yet it has not been done as requested by me. What was designed and given to you was very simple yet not followed for which I have said that i can live with it because i am tired of the delay.
Little bit of finishing touches is an understatement because there is lots which you are yet to really work on and deliver. This has been time and again pointed out to you. What happened to the list of furnishings, fittings that were provided to me? Have you delivered the same to me in the house - NO, you have not. Please check the bathroom fittings - one bathtub missing, the kitchen has the double bowl sink missing as against the single bowl that has been fitted, there are more to it. Why cant you check on the list you have provided me and ensure that the details are met accordingly.
Rental for 11 months, what about the bounced cheques during these 11 months? You say that you did not renew the contract because my parents were going to stay there, how can someone stay there when the villa is not yet completed? You should be paying me rent as per how you have been advertising till the day you hand over the villa to me in liveable condition. The day i take over possession of the house, you can stop paying me rent but till then you should and compensate for the whole delay. This itself shows how much you realise that your actions have affected customers who have trusted you. I for one paid you 55 lakhs on time and please check your own records and advise when did you receive the payment and what did i get in return till date other than more loss of money.Have I asked you to reimburse for the costs incurred in my flight tickets, the hotel stay etc in Guruvayur which was done because of the false dates promised to us. i do have emails to this effect which shows the dates you have given me.
My family visited the site yesterday based on your statement that the villa will be ready for possession by 15th may, what happened to that date? Now the date is pushed to 15 June, not with our choice but because what other alternative do we have. Will you hand over the villa with all work done and the boundary secured with the landscaping you are promising?
Regarding the Madurai land, is there a demarkation of the proerty which shows that this plot belongs to me? NO, the site has been visited and we have nothing to show which land belongs to whom.
Mr. Chairman, please note that when we met in Dubai, your approach towards me was different because you wanted the funds which i promptly paid you on time. I do respect that this is a big project and there will be delay in it but the delay is your problem and not mine. Have you forgotten your attitude towards me and my parents when i met you during the last vacation where you showed absolute disrespect to the fact that I am a customer who has kept his commitment and you are the builder who has not.
Mr. Chairman, i have shown lots of restraint and compromised a lot. I am still patient but will appreciate if you do not blame it on me and rather concentrate on improving your internal system so that you keep your repute intact. Guruvayur is a very religious place and the name you have given to your project is also significant. Please try and keep up to it and you will see lots of your customers spreading good words about you than be forced to reach out on public forum in this manner.
This response to you is not a complaint but a hope that things will improve and I am more than happy to withdraw my earlier complaint provided you are assuring me of the work being completed and handed over in proper manner.
Thank you
Mr. Chairman,
I wish to stop this here and i am hoping that 15th june 2011, you will not disappoint us. Taking your word as a "gentleman's and a professional builders word", i hereby withdraw my complaint but please do look into the points i have raised and be fair to me. When i met you in Dubai, it was with hopes and great expectations which got shattered and till date it has been disappointing.
But, yes, i hope there will be a new begining and let this be the start. Hope that there is a truly "Santhimadom Munimada family" and this project becomes a success.
Regards
Rajeev
I wish to stop this here and i am hoping that 15th june 2011, you will not disappoint us. Taking your word as a "gentleman's and a professional builders word", i hereby withdraw my complaint but please do look into the points i have raised and be fair to me. When i met you in Dubai, it was with hopes and great expectations which got shattered and till date it has been disappointing.
But, yes, i hope there will be a new begining and let this be the start. Hope that there is a truly "Santhimadom Munimada family" and this project becomes a success.
Regards
Rajeev
My name is Manoj, I am sorry I didnt saw this site till now. I payed almost 17 lakhs full payment for my Villa in Munimada and it was supposed to be fully furnished and hand over to me by June 15, 2009. Do you beleive it is still going under construction. Only the foundation has been finished...NOt even full pastering.
I called Mr Chairman Radha Krishanan more that 3 times for last 3 days, he will take the phone then cutts it by telling he is busy.
People do you beleive this he will not even attend my call now ... Even his manager Ramesh wont talks to me.
I don't know what to do. Really I was cheated completely by these guys. They gave me rent for 12 months al together, then that too stopped.
They offered me one acre land within 45 days from full payment in Madurai ... nothing I get till the date
They offered me full rent after 11 months, assuming construction will be finished by that time.
PLease some body help me it is almost 3 years now... I cant even get that Chairman to talk about it...
PLease some body help me. I am really scared reading APPLE incident.
PLease contact me I have Duplex VIlla...my email address is manoj.[protected]@gmail.com
I want the other half owner of my Duplex Villa to contact me... Mine is in Munimada...And there is not much Duplex Villa's in that project...
I called Mr Chairman Radha Krishanan more that 3 times for last 3 days, he will take the phone then cutts it by telling he is busy.
People do you beleive this he will not even attend my call now ... Even his manager Ramesh wont talks to me.
I don't know what to do. Really I was cheated completely by these guys. They gave me rent for 12 months al together, then that too stopped.
They offered me one acre land within 45 days from full payment in Madurai ... nothing I get till the date
They offered me full rent after 11 months, assuming construction will be finished by that time.
PLease some body help me it is almost 3 years now... I cant even get that Chairman to talk about it...
PLease some body help me. I am really scared reading APPLE incident.
PLease contact me I have Duplex VIlla...my email address is manoj.[protected]@gmail.com
I want the other half owner of my Duplex Villa to contact me... Mine is in Munimada...And there is not much Duplex Villa's in that project...
Rajiv was a client of 2010 I guess... I was supposed to get my Villa furnished by June 2009. I am sure there are plenty and many like me who was not aware of this site.
I am really worried now... By seeing the number of complaints, I don't know what they are planning to do.
That money was my hard work. I cant even imagine to loose that.
Mr Chairman, please please please do your job and do necessary action...
PLease tell me what is the thing I have done wrong to you...Even after my relatives said no, I payed you the full amount initially still you don't delivered my small Duplex (only 865 sq feet) till now, ... What should i do now...????? PLease tell me...
I am really worried now... By seeing the number of complaints, I don't know what they are planning to do.
That money was my hard work. I cant even imagine to loose that.
Mr Chairman, please please please do your job and do necessary action...
PLease tell me what is the thing I have done wrong to you...Even after my relatives said no, I payed you the full amount initially still you don't delivered my small Duplex (only 865 sq feet) till now, ... What should i do now...????? PLease tell me...
His villa already ready to handover some little bit finishing touch is pending & this is informed to him in our last mail with snap.
Regarding his monthly rental, we had paid already 11 months rent as per our earlier agreement their after as per their words his parents want to stay there. So that’s why the rental formation can not be moved further.
Regarding his gift land of 10 acres land in madurai we had already register with him & handover the original documents to him in his last visit in India-2010.
We admit our few mistakes the villa construction work is delay as per the agreement,
One of the reasons to delay this project is their two representative which were appointed by Mr. Rajeev was there for interception in this project. They are change the plain every time when they visit to Project site.
Rajeev sir’s father visit yesterday & as per discussion with him he will happy to takeover on June month
Every one knows that this is a huge big project around 600 villas & we accept that the project is some delay due to various constraints. We also try to handover all villas as soon as possible. So we can constraint on our other projects.
If anybody needs anymore clarification in this regards feel free to contact given number : [protected].
Thanks & Regards,
Chairman.
Sanmthimadom Builders & Developers.
https://mail.google.com/mail/?ui=2&ik=b6ed6f7f23&view=att&th=12f6d91890bbdf8f&attid...⇄
https://mail.google.com/mail/?ui=2&ik=b6ed6f7f23&view=att&th=12f6d91890bbdf8f&attid...⇄