[Resolved]  Saudi Arabian Airlines — Lost Baggage

Address:

Mumbai City, Maharashtra

Dear all.
I would be very happy, if you please update me about my lost baggage, since till date no positive reply after following up almost every day with your Mumbai office.
For your ready reference my claim # is Mumbai MUMSV 20925.
I would again just brief you shortly about my journey from Baghdad to Mumbai via Jeddah which will help you to locate my bag (Red & Black Colour).
On 08 December 2011 i travelled in ME 323 (Middle East) from Baghdad to Beirut. This flight was delayed & arrived late in Beirut due to which i was not able to board the connecting flight SV 640 from Beirut to Jeddah.
The transfer desk staff in Beirut made me to wait for One day in duty free area. I was left on my own with no mean's of communication (Mobile, Internet, etc.) During this period of 24 hour's i inquired many times about my baggage & every time they confirmed me that i will get my baggage in Mumbai.
I also paid money (605 USD) from my own pocket for my next day (09 December 2011) flight, since the Beirut transfer desk staff told me that the Saudi Airlines has cancelled my yesterday's both ticket's.
Then i travelled on 09 December 2011 in SV 642 from Beirut to Jeddah.
& then on 10 December 2011 in SV 744 from Jeddah to Mumbai.
After searching & waiting at Mumbai airport for almost more than 3 hour's i did not received my luggage.
All this was immediately reported to the Saudi Arabian Airlines counter at Mumbai & the officer also filled up lost baggage form.
Now after calling Mumbai office almost everyday, they have instructed me and accordingly i have filled up one more form (Baggage claim form) on internet on your web-site and also i have filled up the same form and personally send you on the address (To Jeddah) mentioned on your envelope thru Indian Post Office. Also in that same envelope i have attached/posted more copies for your ready reference, all my 3 boarding pass, passport copies & also the form filled at Mumbai airport.
In the claim form i have not added all/many small item's in my bag like medicine's, foot powder, shaving razor's, laundry bag, slipper's, under garment's, c/d's, etc. Also i would like to inform you that the claim (more than 1400 USD) made by me is true. I would have easily mentioned or claimed that i have electronic's like laptop, digital camera, mobile, etc. worth 3000 USD or more. Mainly i have all my certificate's, many document's, which is most important for my future, since this was my end of contract with the Company in Iraq.
I hope you treat this as urgent. Waiting for a positive reply from you.

Thank's/Regard's,

Sanjay Mendes.
Kharodi Village, Marve Road,
Malad (West), Mumbai 400 095. India.
[protected]@rediffmail.com
0091-[protected] /[protected].
Passport # F 2512764. India.