[Resolved]  SBH ATM — receipt of less amount during transaction

Address:

Gurdaspur, Punjab

To
The Customer Grievance Cell
State Bank of Hyderabad

Subject: Receipt of less amount of cash through ATM Transaction.

Dear Sir,
On 26th September I have made a transaction for Rs. 15000/ at STATE BANK ATM( ID -S10A[protected] at Baba Bakala (Distt—Amritsar) with transaction no. 2786 at (8.04 am), but on counting I have only found 28x notes of Rs. 500 each from serial no.(OKA 853973 to OKA 854000 and 1. with serial no.OKA 853801 which counts a total of 29x notes(14500).
For recheck I have made another transaction for Rs. 1000 and I found that correct for which I received 1x500 and 5x100.
During first I found one of the notes in wrapped condition which in my thinking caused the double count. So, I hereby request you to kindly go through the matter and to resolve it as soon as possible.
I will be very thankful to you.
Yours sincerely
Gurpinder Singh
Other Details required are as..
ATM CARD NO..[protected]
CARD HOLDER NAME. GURPINDER SINGH
STATE BANK OF HYDERABAD. BRANCH. DOMALAPENTA (SRISAILAM ANDHRA PRADESH)
REGISTERED MOBILE NO. [protected]
Email id. [protected]@gmail.com