Sub: Amount Debit from my Account.
Ref-Dated 01/08/08 Time 19:23 ATM ID SICW3481 TXN NO.6853 CARD NO.8368.
In reference to the above reference I would like to infrom you that from SBI ATM CARD I want to withdrawal from ICICI ATM Located Kapasiya chowk Begusarai Bihar, I have given option of 10000/Rs.(Ten Thousand) against my blance Rs.48575.91 but I have not Received any amount from ICICI ATM, and slip given me unable to process. when I check the blance from net it was debit 10020/Rs.from my account.
I Request you take necessary action to provide my short of Rs.10020/
1. Account No. - 11592319281
2. Nature of Account. - Saving
3. Name of Bank - SBI Barauni Refinery Campus
4. Code No.of Bank - 1502
5. Date of Transaction - 01/08/08
6. ATM Card No. - 62201805020000836
Thank you and anticipating your kind favor
Contact No.06243248123 Mobile. +919931226359
Thank You for getting in touch with SBIFriday, 8 August, 2008 3:14 PM
From: "firstname.lastname@example.org" <email@example.com>
Thank You for getting in touch with SBI.
Your complaint has been forwarded to the concerned department for necessary action.
You will have a response from them shortly.
Your Complaint Ticket Number : CC-1218188683583
Email : firstname.lastname@example.org
CUSTOMER SERVICES TEAM
Cash not paid byICICI ATMSaturday, 9 August, 2008 10:38 AM
From: "AGM (ATM) LHO PATNA (LHOPAT)" <email@example.com>Add sender to Contacts To: firstname.lastname@example.orgDear Sir,
Regading your complaint we request you to please visit our branch where you maitain your account and give a letter to the branch with full details. In case of any difficulty please contact the branch manager or else mail to us.
As per Mail Advice I've contacted and submitted all required docoments to my SBI Branch on 11/08/08 but till date amount is not Refunded. And again I mail to email@example.com on 24/08/08 but no body taking action so last I am Complainning to you.
Pl. look into the matter seriously.