[Resolved]  SBI ATM Debit Card — amount deducted in spite of rejected transaction

On[protected] at the Corporation Bank ATM KGF, i used my SBM ATM debit card for a withdrawal of a sum of Rs.20000. but I did receive any cash and a slip stating "Transaction Rejected" came out of the same machine with a response code #163. On 17-02-09 I checked my balance in the ATM and was shocked to see that Rs.20000 was deducted from my account and on[protected] i complained about the same to the Bank Manager, SBM Malur, where i have the account.

But unfortunately till now neither my amount is credited to my account nor the concerned bank(SBM) manager is willing to solve my complaint.

I request the concerned authority to take the matter immediately and rectify the problem and credit back my amount to my account as per the RBI circular regarding the 12 day time limit to rectify the deficient service by the concerned bank.
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Aug 14, 2020
Complaint marked as Resolved 
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sir may debit card exper date dec 2004 I want new card

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