[Resolved]  SBI Bank — SBI credit card promotion

Hi, There was call from SBI ( noida call center ) for they have selected for promotion. They told me me we give some gift and some ticket. It is free and have to pay approx 2500 after when / if i go for tour .i have confirmed the charges but they said no.they said you will received wel come kit.aftre 8-10 days they send mesage for debiting 6000 for credit card. when i asked and check for recording they denided.even they said you can calcelled the same hence i have not received welcome kit. same request has been sent to then i have my cancelled request no aslo. even the call center excecutive has confirmed that i can cancelled the promotion.Now other call customer care calling and saying you can not calcell. SBI is miss guide the customer. i would like to cancel the request ( already cancelled )