[Resolved] SBI Cards — Consumer care No Not active | |||
There are a lot of consumer Care numbers are given for SBI Credit Card Customer Care. If You really need to resolve a query through customer care executive, that very expensive and time consuming. After Calling Customer Care, atleast it will take 5 Minutes to reach the option to speak your customer care executive. Then says your estimated time is 15-25 minutes. But after holding these much time nobody will attend your call. Its happened many time. Yesterday I called at 1900 hrs, holds upto 2000 hrs. After that system says this facility is available only between 0800 am to 8PM. Really cheating!. Today I have started 07PM but upto this time 0740PM still holding the call. Day before yesterday also happened same thing. I dont how much money I have lost in my phone (due to post paid connection I will know only bill arrives). Please look into this matter. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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SBI Cards — 5 Months - No Bill
I'd like to bring this to rest of the members here or even to the SBI staff if they care to dive in here and see what customers are saying about them- that for last 5 months or even more if my memory serves me well, I have not received any CC statements. I do get an alert that your statement has been dispatched. I guess they courier to a blackhole where the statement gets sucked in enever to be retrived again.I hate to call every month and even if I do take my time to call them you get pre-recorded phrase- "sorry to hear that! Sir". As if they are already not sorry working with SBI. You feel like you are talking to an insensitive robots when you can their help numbers.
Gosh! At a time when the customers' awareness is at the peak, SBI can relax and let their customers scratch their head in disgust!