[Resolved]  SBI Cards — Threatening Calls from reportedly legal department of SBI

Address:

West Delhi, Delhi

Dear Concerned,

Threatening calls [and in very cheap language] are being received by me and my family from SBI. The case details are as under:

My name is Tapesh Aggarwal and I'm a Class I officer in a leading PSU General Insurance Co. in Delhi.

Many years before, SBI issued me a card which was promised to be "free of any Annual or other fee". However, when I used the card for the first and the only time for filling Petrol in my bike [Rs. 100/- + rs. 10/- of charges i.e., total Rs. 110/- ] I was sent a bill which included Rs. 350/- as annual fee. I took up the matter with their Customer Care for resolution but they didn't even care to issue me a complaint / case ID. after 1-2 months, even the card was blocked.

Nothing happened for next 3-4 years, then one fine day SBI sent me an inflated bill of Rs. 3500/- approx. I again took up the matter, but again everything went quiet after 15-20 days and no reference no. was given to me for furtherance of the matter.

again last year somebody initiated from SBI and forced me to settle the bill for "Rs. 1000/-" as full and final settlement. Upon enquiry it was discovered that it was probably an agency hired by SBI who didn't even provide conclusive letter to the fact. I requested them for 2 things:

1. on what basis they arrive at Rs. 1000/-

2. Letter providing details in point 1 above and that a payment would be full and final settlement.

The agency failed to provide them and again went quiet.

Now from yesterday onwards, my family is getting treatening calls from SBI. a certain Mr. Rajendra Chauhan had called up saying there is a case in Rohini, Delhi court by SBI File No. DL660134, Case No. 8008198. He left his no. as[protected].

Undersigned tried to contact him on phone but apparently this no. does not exist.

My family gave him my mobile no. [protected] which he failed to call and persisted with threatening calls to my family.

I want to settle the payment which I always maintained in every conversation but the outgo I wish to be rational. Am I at fault? Especially when it was SBI who is at fault. I'm sure that even if SBI tries to, they will not be able to locate "Charge Slip" but I'm a prudent man and want to pay for my expenses. But I cannot allow anybody to rob me or threaten me.

Kinly help.

Kind regards,

Tapesh Aggarwal,
Mobile # [protected]
Mail # [protected]@gmail.com
Delhi