SBI Credit Card

3 Reviews

shailendranalwaya on Jun 30, 2012

False information during issue of SBI Creditcard

Hi,

I got a call from SBI marketing personal, when I told them that I already have citibank card, then I was told that because of citi bank card you are previliged customer and you will recieve special offers on your card:
I was told as:
1.You need to pay only 1 time annual fee 499/-.
2.You will have discounts on railway tickets as SBI railway card.
3.No need to pay renewal charges.
4. 500rs gift voucher will be provided
and many other offers I was told about.

When I recived the card, I got only 100Rs ATM withdrawal offer , and to use that offer I need to pay 300Rs as ATM transaction fee.
When I booked railway ticket, there was no cash back offered.
When I have inquired about annual charges, I got the information from customer care that I need to pay renewal fee each year.
and there is no discount on railway tickets.
It is complete Fraud by SBI CC personal.

Other than mentioned:
I got my first bill amount of 560/- before I received the card.
560/-= 490/- +70/- GST
GST: I dont know why it is charged.

My Phone No is : 9739281325

Shailendra

2 Comments

Comments

Jul 4, 2012 by

SBI Card Cares

Dear Shailendra,

thanks for sharing your contact number
We will get in touch with you soon and address your concern at the earliest.
However, we would request You not to post your contact details publicly but mail us at sbicard_cares@ge.com next time.

Yours sincerely,

SBI Cards.

Jul 12, 2012 by

SBI Card Cares

Dear Shailendra,

Thanks for talking to us.

Trust your queries have been responded.

Please call SBI Cards helpline for further assistance.

Yours sincerely,

SBI Cards.