I was holding a credit card from SBI which after some time was returned back by me after making it inactive and clearing all dues. For some business expansion I needed a loan for which I approached Canara Bank in Agra and for the purpose they checked by CIBIL report and found that there was a complaint from SBI credit card that they have written off approx. INR 30000.00 due to non payment. This was a surprise for me, as the project on which I was working was stopped!! Upon contacting SBI they confirmed that there are no dues and the CIBIL complaint has been made by mistake, they have also sent me a no dues certificate.
But this is not the end. I have a very good financial reputation which was shattered due to this act of SBI apart from that a very big project for which I was trying to seek funding from Canara Bank was also stopped.
Please advise what should be done in this regard with SBI? You may please get back to me for further details?