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4 Reviews
  Nick32 on Jun 4, 2012

Harassment through Recovery agents & not providing data as per RBI guidelines

Dear Sir,

My issue relates to a amt dispute with SBI & I was trying to follow up with them, since long through tel communication & mails, but SBI never had the urgency not inclination to follow up & used to brush it up by saying they are correct. Now, since Jan, I received calls & not so pleasant visits, with the purposeful intention of creating nuisance & humilation in my respected society in the name of recovering dues.
The person did not have any proper documentation or authorization letter from SBI regd this issue.
I've been repeatedly following this issue also with SBI for the
details of the so collection agency, but lady named ( Gurmit ), I spoke on
Phone No. 11243992437 intentionally wasted my time for 3 weeks & now brazenly refuses to provide the details, thereby violating the very guidelines set by RBI.
Kindly request you to follow this up & also ensure that such useless employees are dismissed on priority basis. Also, kindly guide me regd the police procedure which I intent to follow & how do I contact CIBIL as well, to explain the situation in writing.

Kind Regards

Nikhil

9320 567948
3 Comments

Comments

Jun 7, 2012 by
SBI Card Cares
 
Dear Nikhil,

We tried to establish contact with you at 4:20 PM but we were unable to so. Request you to please share a suitable time to call to address your concern on priority.

Yours Sincerely
SBI Cards
Jun 11, 2012 by
Nick32
 
Dear Gurmit,

When can I expect your call, hpefully before you or ur folks die :)
Oct 5, 2012 by
SBI Card Cares
 
Dear Nikhil,

Trust your queries have been responded. Please call SBI Cards helpline for further assistance.

Yours Sincerely,
SBI Cards.

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