[Resolved]  SBI Credit Cards — demand for malafide amount

Address:

Indore, Madhya Pradesh

Dated : 14th March 2011

To
The Banking Lokpal,
4th Floor, Reserve Bank of India,
Near maida mill,
Hosangabad Road,
Bhopal(M.P.)

Sub.: Malafide bill credit card
Ref.: SBI card no. [protected]
Dear sir,
With reference to above please note the following facts:-

1. I was SBI card holder up to Aug.2005.
2. I used card only once i.e. Balance transferred for Rs.5000/-to HDFC Card(photo copy of bill attached for the same).
3. Due date of payment was 08th Aug.2005.
4. I had dropped the cheque (no.499102 of ING Vysa Bank Indore dated 06thAug.2005) on 06th Aug.2005 in SBI cheque collection box i.e. 2 days before due date.
5. Credit of above payment is given by bank on 16th Aug.2005.
6. I had never used credit card for any purchased or loans other than above transaction.
7. The bank has debited late payment charges for Rs.377.25 on bill dated 19thAug.2005.
8. Customers are not responsible for late presentation of cheque in the bank for clearing .
9. Amount for late payment charges debited by Bank, due to mistake of SBI card, customer is not responsible for pay such amount.
10. Total bill amount on today is become near about Rs.13000.00.
11. The Bank pressurized forcefully for make payment of such bills & used to hard & unlike language by the bank.
12. since I like to live peaceful life & not like to make any dispute, so have ignore all foolishness & irresponsible act of the Bank since a long time. So I have ignored their calls through disconnect or telling wrong no. on my mobile no. [protected] since one year.
13. Their calls are continued 3 to 5 times daily.
14. after showing foolishness act of the Bank,it has been noticed that aim of the bank is only to collect money from customers whether logical or not, and follow them as mentally pressurized for collection.
15. services of the bank are not proper with customers for there health.
16. It is better for customers to make distance from such type bank.

It is requested to please take necessary action in interest of customers & guide to Bank about their duty/responsibility to provide proper services to the customers, so that they could not play with future of innocent customers.

Thanks.
Yours faithfully



Purushottam Das Dengre
Mobile:[protected]
67-B,Prikanko Colony
Annapurna Road
Indore(M.P.)
CC to (1)AGM Banking operation Reserve Bank of India,BHOPAL
(2) OBENDEUM of Banking operation M.P.R.B.I.
Encls: copy of Ist,2nd & Latest bill