[Resolved]  SBI Credit Cards — deus remain after payment

Address:

Kolhapur, Maharashtra

Dear Sir,
I had taken a SBI credit card in year 2007. But due to imcompetant service provided by them i decided to stop using the card. In the meantime i had applied for 2 insurance products through the card. During the last payment i instructed them to stop the insurance and nullify my dues. I hence made a cash payment for the shoppings i had made on the card and advised them to stop the premiums. I insisted on the written letter for closing the card, but the officials there told me that once you had intimated the call centre for closing you do not need to intimate further. Even my card was blocked instanteanously. After this happening after 1 year i received a call from sbi for dues, i was surprised by samand told them i had cleared the payment. nextly i come to know that they have not stopped the premiums and charged interest for premium due. also the policies have been also not active. i was horrified by the scene when i came to know that i was a defaulter in cibil too. sir, i advise to guide me in the said matter as i am receiving contionous calls from the recovery agents for the same. seeking advice and justice.
Thanking you
Abhijeet Katavare