[Resolved]  State Bank of India — SBI HBL Insurance issue

SBI Life — SBI Life issue

The SBI Life has not yet been withdrawn by SBI after repeated reminders. One such reminder is given below.


To,
AGM RACPC,
State Bank of India, Kolkata,
India.

(Sub: Discrepancies in the Statement of Account HBL A/C [protected])

Dear Sir/Madam,

I have taken Home Loan of 20 Lakhs from SBI(Salt Lake Electronics Complex Branch, Kolkata) A/C [protected]. I like to draw your kind attention on the below mentioned issues:

1. We had declined to take the SBI Life insurance along with our Home Loan which was accepted by the SBI concerned authorities as per letter dated 10.04.2008(RACPC/05/M/23). We had given another letter(on 16.07.2008) reminding the fact that SBI has agreed to withdraw the SBI Life from the Home Loan amount. Till date SBI hasn’t shown any interest to intimate regarding the same.

2. In the “Statement Of Account” we find an amount of Rs 72, 456/- Debited from
the Home Loan account on 29.05.2008. We would like to know to which account the amount has been credited. If this is again in regards to the SBI Life Insurance amount then we here by appeal to concerned authorities to refund the said amount with accrued interest till date.

3. From the “Statement Of Account” its not clear to which account the amounts are
Paid debiting my account. We like to have a complete statement of the same.

4. As per the SBI statement the Home Loan Rate of interest was 9.9% while we had
received the sanction letter. But the interest rate charged against out account till 02.04.2008 is 12.1% and 11.85%. We had given a reminder twice on the discrepancy on the Rate of Interest and SBI had agreed to credit the extra amount charged there of with Interest. Till date we haven’t received any statement or amount regarding the same.

5. We like to know the present rate of Interest charged against out account and would like to appeal to concerned authorities that if there is a change in interest rate we would be informed before hand regarding the same. The latest amount that is showing is 10.9% from 12.08.2008. We would be pleased if you kindly let us know whether there had been a hike of 100 Basis point(1%) in the rate of interest recently.

6. There had been certain instances that the EMI amount had been deducted a few days later after submission of cheques( by Aveek Basu, ICICI) on the month of June and July. We were told that the interest for the delay would we credited to our account. But unfortunately we didn’t find any reflection of the same in the “SBI statement”.

7. This is the “THIRD REMINDER” given to RACPC on the various discrepancies
against our SBI HBL Account. We would highly appreciate if the aforesaid issues
are taken care of without further delay.

Along with this letter I am providing the photo copy of the letters that SBI has given and receipt copy of earlier letters. Kindly sign the photo copies of the letter as a token of your receipt.


Regards,

Date: 16.09.2008
Anindita DeSarkar and Aveek Basu.

DEAR SIR,

I have taken a loan Rs three lakhs from your office for purchase of ready flat at baguiati, Kolkata.
my HBL NO is [protected] and my SBI AC NO is [protected]. No amount has been debited from my above account against the loan.
Now posting restriction has been removed from my above account and you are requested to
start deducting the due installments ia a reguler basis.

Sir,
I had applied for home loan for a new ready flat at kolkata knakurgachi branch on 6th of April 2009.
I was assured by the senior marketing executive that it would be disbursed with in 21 days.
Unfortunately even after 65 days the loan has neither been sanctioned nor the verification have been done.
After continuous reminders given to the bank officials, they are saying with an careless attitude that they do not have any inkling as to why my case is not yet verified and sanctioned.
I see no hope in getting the loan sanctioned from your bank; hence am planning to withdraw the loan application and apply in a more proffessional bank.

Kindly look into the issue and let me know at the earliest.

Thanks & Regards,