SBI - Internet banking — .net Banking Account Activation
This is Rajan from Chennai. I've an SBI savings account in chennai since more than one year. I had the account in Chennai-Padi(Branch Code 5083) since last August. In later we came to know that this branch hasnt net banking facility . Then we inquired the SBI-branches which one be in net banking facility. Then i transfered my account to Chennai Mogapair (Branch code 5090). While i was the account in Padi branch i applied for net banking facility, they given a User name and Password., they said that your net-account would be activated from the following day onwards. But it was not activated until i transfered my account from there. I applied one more time in my newly transfered branch, they given the new net account and said the same story, your account would be activated from the following day, but it was not activated. Regarding this i inquired in bank, they told me that they dont have any idea about it, contact SBI-net Banking project co-ordinator in chenna and given his mobile number. I contact the specified person and said my issue, they also said that, they dont have any idea about it, they sent my issue to their Mumbai branch, still they didnt get a proper response from their.
By the way, it is the story how the customer care has been in Govt Public Sectors in India. More than week i try hard to activate my account, but not yet.
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