[Resolved]  SBI Net Banking — cash is not returned

Address:

Ernakulam, Kerala

sir
in januray 9th 2010 i paid 4000/- to citibank through my SBI netbanking a/c. but citi banks statement is not showing this.and they told me that they dont get the money.
folowing is my statement.
Account Name : Mrs. RATHI PRASAD,Mr. SIVAPRASAD M
Date : 17 Feb 2011
Account Number :[protected]
Account Description : SBCHQ-GEN-PUB-IND-NONRURAL-INR
Branch : NORTH KUTHIAKODE
Drawing Power : 0.00
Interest Rate(% p.a.) : 3.5
MOD Balance : 0.00
Balance as on 1 Jan 2011 : 19,239.09
Account Statement from 1 Jan 2011 to 31 Jan 2011
Address VADAKKEDATH HOUSE CHERUKADAPPURAM N
KUTHIATHODE P O ERNAKULAM
KOCHI
KERALA-683594
INDIA
2011
9 Jan
2011
9 Jan
2011
TO TRANSFER-INB
CITI Credit card
CITI_CC Payments-
MSBI101596
7250IG37894
548
TRANSFER
TO
[protected]
BILLDESK
TRANSACTI
ON A /
4,000.00




Reference No. IG37894548
Debit Account Number[protected]
Debit Branch NORTH KUTHIAKODE
Remarks CITI_CC Payments
Transaction Date 09-Jan-2011
Amount INR 4,000.00
Status Success
Reason Completed Successfully

but if it is not send please return my cash i n to my account