[Resolved]  SBI Net Banking — amount deducted for failed transaction

respected sir /madem
i have paid my electricity bill on dare 20/11/2009 rs 815/- thru sbi net banking but sir transation is fail after this rs. 815/- has been deduct or dabit from my a/c [protected] (krishi upaj mandi branch vijay nager jabalpur m.pm )after that i have contect m p elctricity local office thay are told me there are not recived amount rs 815 /- from bank.after that i have make complent on date 6/12/2009 in my sbi krishi upaj mandi branch IT OFFICER miss joythi she told me contect me after 8 day. but sir till now 18/12/09 not respond properly she told me (miss joythi) i can't help for this complents.u can do u r self .but sir i have paid bill thru sbi net banking thats way sbi kum branch or sbi is responsible for solved my complents .but sir /madem miss joythi respond is very very negative .i did not acpect this tipe of repond from u r responsible it officer .
my transation id is which is swon my account statment is that[protected] IK02492263 TRANFER to
[protected] amount rs 815/-.