[Resolved]  SBI Railway Card — Not yet received SBI card but still got sms of first transaction

Dear Sir/Madam,

I have applied for SBI Railway card.

My application no:[protected]

I have received this application number by sms on 27th Feb 2010

I have got pin number also on my residence address. But, i haven't received my card yet.

One courier service called me for card delivery but, as i am working i was not at my home. Courier guy dint hand over my card to my family member.

My family member told him that please deliver this card on my office address but, still i haven't receive my card.

I have got below sms from SBI Card on 20th March 2010

"We welcome you to the SBI Card Family.Congratulation on the first transaction on your SBI card. Your statement will get generated on 18th of every month and your payment due date will be 20 days after statement generation date"

I have called your customer care many time but every time they put me on hold not a single executive received phone. Always that recorded machine go on talking. I am getting worried about it.