[Resolved]  SBT — ATM card not yet received

Hi,
I opened an A/c with SBT (Flower Valley Branch, Thane) and would like to share with you some of my bitter experiences with them. I opened my A/c in the month of Oct'09 and till date have not received my ATM and Debit card from them. I was assured that I would receive the same in 10 working days and regret to inform that I have not received them till date irrespective of re-requesting them about couple of weeks back. After enquiring with one of the Assistant Managers and Branch Manager I was given to understand that they are helpless in this matter since it is processed by a third party vendor (GE). But my question is if they dont have a hold on this, then who the hell on this earth can help me. I am unable to do any transaction since the time i have opened this account. Other banks provide a welcome kit with debit and ATm card as soon as you register with them. This is one of the worst experience I have ever had with a bank. The concerned manager only gives false promises and never live up to what he says. I would request all those thinking to open an account with SBT(Thane Branch) to think twice.

Regards,
Suraj
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Aug 14, 2020
Complaint marked as Resolved 
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I lost my ATM card and applied for a new card. I got my new ATM card on 20th January 2010. Till date I did not get the necessary PIN number from the bank. I am unable to do transactions. Though many banks renew ATM cards free of cost, SBT imposes charge for the same. Yet their service is very poor.

My account is with SBT M.G Road Branch, Near Padma Theater. Each day I have to call the bank and enquire about the PIN number, which merely wastes my time and money. They gave me the bank's email id. I complained to this email id. I didn't get any response.

THIS IS MY BITTER EXPERIENCE WITH SBT.

I don't know wt to do to get my PIN number. Pls help me.

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