[Resolved]  Reader's Digest — Scam Cheating using V.P.P - cheating consumers to pay involuntarily for subscription

I have been a subscriber for a few years and I have not renewed my subscription recently. I recently got a VPP from Delhi and a request to pay Rs 479 for the parcel. After reaching the post office, I was amused to see a small packet from Readers Digest measuring about 9x6 inches. I declined it, but before doing it, I managed a sneak peak inside to find some little diary. Subsequently, I saw an ad in last month's copy that Rs 479 is the price of an year's subscription and that you could "suggest a gift" to anyone. All you had to do is provide the name and address of any arbitrary stranger to RD and RD would send them a complimentary diary along with a request to pay the amount.

1. This seems like a violation of privacy for abusively using address information without consent.

2. This definitely leaves ambiguous the source of address. RD might just be picking it from their database.

3. It is downright unethical to force someone to pay for something not ordered. RD must first send a notification intimating that they would like to send you this via VPP and get you to pay for an year. This notice must be sent with acknowledgement due.

4. As the scheme lies currently, it seems that it is a perfect way to cheat consumers. It is very likely that most people would get cheated by this.

I am sure they would value whatever is inside the packet at Rs 479 and thus try to be legally right. But it is definitely illegal to sell something without the express consent of the buyer.
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Aug 13, 2020
Complaint marked as Resolved 
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Readers Digest — Cheating

I have been a subscriber for a few years and I have not renewed my subscription recently. I recently got a VPP from Delhi and a request to pay Rs 479 for the parcel. After reaching the post office, I was amused to see a small packet from Readers Digest measuring about 9x6 inches. I declined it, but before doing it, I managed a sneak peak inside to find some little diary. Subsequently, I saw an ad in last month's copy that Rs 479 is the price of an year's subscription and that you could "suggest a gift" to anyone. All you had to do is provide the name and address of any arbitrary stranger to RD and RD would send them a complimentary diary along with a request to pay the amount.

1. This seems like a violation of privacy for abusively using address information without consent.

2. This definitely leaves ambiguous the source of address. RD might just be picking it from their database.

3. It is downright unethical to force someone to pay for something not ordered. RD must first send a notification intimating that they would like to send you this via VPP and get you to pay for an year. This notice must be sent with acknowledgement due.

4. As the scheme lies currently, it seems that it is a perfect way to cheat consumers. It is very likely that most people would get cheated by this.
Dear Mr.Manas Mohan,

Since last 5 years i am receaving mails and sweepstakes forms and posting duly filled it to your address to grab this opportunity but it seems this is is one of the marketing policy of reader digest.
Secondly upto now bought Differnt types of book worth Rs approximately 15000. and nothing is balance to be paid for .Still i am receaving a letter from your side a due of Rs 299.

Please look to this matter and advice that sweepstakes is genuine.

Thanks

Devendra.Raval.
My adress is wrongly written on the subcribers copy. my correct native place NEYYATTINKARA.P.Ois uncorrectly typed as NEYKKARAPPATTY. so mi kindly request the authorities that they may please correct my adress so that my copy may reach my hands correctly.
ITS TRUE INTHE NAME OF PROMOTION SEVERAL UNETHICAL ACTS ON THE PART OF DIGEST IS GOING ON WHICH WILL DRAIN OFF THE IMAGE & ONE DAY PAY FOR THE COST BY WAY OF LEGAL RELIEF TO THE INNOCENT SUBSRIBERS WHO HAVE BEEN CHEATED

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