I have taken home loan rs. 6 lacks and it was taken Oct. 2005. I have decided that I have to repayment my due home loan to HDFC and I have confirm to HDFC account dept. in our local branch and they told me that "if you pay by your Saving bank accounts and you have passed above 3 years then we do not count any prepayment charges 2%". but if you refinance from others bank like take over then they are count charges 2%.
So my self I have arranged fund from other, and that fund is transferring in my Saving bank account then after I reached at HDFC and I told them I want to close my HDFC home loan by issuing my Saving Bank A/c cheque. then they asked me how you have arranged this fund ? you have submit proof of your Saving Bank Account fund, So argue them I do not disclose my account matter and there are no any rights to ask me bcz this is my personal matter they have told me you have to pay 2% prepayment charges. and I have bare that amount.
While I have taken loan from HDFC and signed agreemtn there are no any clause they can check my SB accounts. So, please suggest me what I have to do ? where I have to complaint - I thought that I have to complain consumer court/ news paper article / what ?
HDFC having rights to take charges if we pay from our personal account cheque? they have rights to inquiry to find where this funds comes?
Pl. suggest me and write me if you know any particular organiation for complaint the same, I want to do procedure to refund my 2% charges.
Jitendra
Mob. [protected] Was this information helpful? |
Just go to:
CONSUMER DISPUTES REDRESSAL COMMISSIONS
in your respective states and lodge a complaint against HDFC or any such bank doing so.
You may even file a police complaint againts bank for cheating. Just consult a lawyer - it will be resolved.
Law is definitely a painful process but Believe me it is always fruitful and in favor of customer.
Regards
Pankaj kakani