HDFC Bank — Delay in final disbursement.

During my last visit to KOLKATA in 3rd week of December'2009 I had applied to increase my loan amount to Rs 8 lacs from 6 lacs in my loan account no.[protected] in your Branch office in Tribeni Market, Garia , Kolkata-84. Out of 8 lacs an amount of Rs 5.73 lacs was for paying the balance amount to builder and remaining amount of Rs 2.27 lacs was to be paid to me towards refund of self payment to builder. I had submitted my latest salary slip and bank statement of salary account of that period. Because of lengthy official formalities in getting a loan sanctioned from HDFC LTD. and because of my time constraint to stay in KOLKATA it could not be possible by HDFC LTD to carry out final disbursement in my LOAN ACCOUNT NO.[protected],[protected] &[protected] inspite of my earnest request to the dealer Mr Santabhanu Gupta and Branch Manager Mr. Sandeep Bajaj. Today when contacted Mr Santabhanu Gupta over telephone I have come to know that enhancement of amount in my loan account no.[protected] has not yet been sanctioned. Once again I have been asked to submit latest salary slip and bank statement for the same.In course my service in Railway I stay in Raipur, Chhattisgarh.It becomes very difficult for me to arrange leave to come to Kolkata because of work load in office. The flats are ready for occupation. Many occupants have started residing in other flats in the same building. In another case of loan to some Mr. Sen in the same building final payment has been done by your same Branch office of Tribeni Market, Garia , Kolkata-84. But in my case it is being delayed. The builder is pressing hard for making final payment. I promised him to make final payment in the month of December'2009. But i failed to do so because of delay by HDFC LTD. Finally I promised him to make final payment in the month of March'2010. Again I will send my latest salary slip and bank statement of salary account by post to your Branch office in Tribeni Market, Garia , Kolkata-84. Somehow I will arrange leave from office for two weeks and will stay in Kolkata during the period from 15/03/2010 to 24/03/2010. You are requested to be prepared to make final disbursement in my LOAN ACCOUNT NO.[protected],[protected] &[protected] during this period.

Thanks.
BIKRAM DAS.
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TO, Date: 18/12/10
THE HEAD OFFICE
HOUING LOAN DIVISION, BHUBNESWER
Kind attention : complaint cell.
SUBJECT: Intentionally delaying my housing loan[protected] Respected sir/madam,

I was apply a Housing loan on 1st nov 10. through your rourkela agent Mr. kamal agarwal with necessary document. After accepting my application from your side your representative visiting my Resident. Some days back I got a e-mail from bank that your loan has been sanctioned. I also got sanction letter.But till date nobody has contacted me for final disbursrment.i have contacted Mr.SAHU ofBHUBNESWER.He told me that my representative will contact you at rourkela for the remainin formalities.But till nobody came to meet me.if possible kindly do needfull.
thank you sir

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