[Resolved]  HDFC Bank — Reject of Home loan application without proper reason

Address:

Howrah, West Bengal

Dear Sir,
I have applied for Home loan in HDFC Ltd (Jeevandeep branch, Kolkata) through Bankbazar.com in the last week of July’ 2012.In this connection HDFC Sales officer Mr. Subhajit Ghosh accepted the chq of Rs. 6742.00 from me as processing fee and all required documents copy. After spending few days when I asking him for my application status he give me the no of Mr. Suman Chatterjee for this purpose. Then I calling to Mr. Suman Chatterjee and he asked if there have any updates HDFC will inform me.
But after passing a few days when I calling again he said that my office verification report is coming negative, Then I send him a request mail for a second enquiry along with my Hr. manager contact details as he suggest me.
But after passing more than 02 weeks when I call again on 09th Sep Mr. Suman Chatterjee ask that my second report also coming negative on 31st Aug. and for this reason my proposal in cancelled by HDFC. But when I asking him that why not he inform me before about this matter and request him to send me the report in which basis they cancelled my proposal he just put down the phone.
And now a day’s when I calling so many times to Mr. Subhojit Ghosh he can’t attempt my phone.,
Now my point is that
 If HDFC is cancelled my proposals why not inform me and why not show me any reports?
 Why should HDFC's concerned staf not behalves well with the customer and harassment them?
 Now, I want to refund of my processing fees along with my all documents immediately.