[Resolved]  SEBI — not entertaining Complains of investor against brokers

Dear Concern,
I have any account with SHAREKHAN LIMITED (Pusa road office), which is non-operational for last 3 years, and I would like to close on immediate basis.
The following events at SHAREKHAN has forced me to complaint regarding non-compliance and improper feedback of accounts dept. and customer care desk.
1. On 17th May 2011, one of my friend Mr. Kunal approached them for account closure and transfer of shares . During that time I was informed by Miss Neetu to provide SHAREKHAN office account closure form and DP debit balance of Rs 607 respectively.
2. HDFC Cheque of Rs 607 and account closure form was provided to them instantly.
3. Seeking no feedback from SHREKHAN office, we approached the office again, on 24th May 2011.
4. On 24th May 2011, we were informed that there has been signature mismatch in account closure slip and thus a new slip needs to be signed in.
5. On asking that a copy of client copy of KYC form, signed by me; the customer care dept. rejected all-together
6. On 29th May 2011, on personal visit, we were informed that cheque has bounced due to unkown reasons .
7. On 29th May itself a new HDFC cheque was issued (for Rs 607) instantly and thus request was given to close the account.
8. My friend Mr. Kunal has been daily enquiring about the status of cheque, but it has been 3 working days and no response has been received either to me or my friend .
I need to ask just few questions from SHREKHAN OFFICIAL :-.
I. Does it take more than 10 days to get inter-bank cheque cleared and reflected in my ledger account .
II. I even tried complaining the same to Mumbai customer care dept., but on the contrary they rejected my plea even to listen my query and held up my phone for a long time (this can be confirmed by customer care dept, Mumbai office recordings.
III. There has never been a case where-in, we (me and my friend) have ever received any feedback from customer care dept. A mark of ignorance of customer.
IV. As per SEBI rule, shares transfer, takes not more than 48 hrs; but SHAREKHAN has completely failed to comply the same.
V. How much more time do they need to comply to get all things completely done at there end.


Regards
KAMAL BHATIA
Customer ID :12623145

To
The Chairman
SEBI
MUMBAI

Respected Sir,
Complaint submitted by Golla Eswara Jagannatha Raju S/o Krishnam Raju, Product Manager Shriram Transport Finance Company Ltd., Eluru.
I have been working as Product Manager of STFC, and I was allotted 4000 shares of our company for the services rendered by me to the satisfaction of my company authorities. As the matter stood thus, I opened D-MAT account with the stock broker by name Networth stock broking limited through its branch situated at down stairs of Chandana brothers, Eluru and subsequently the branch was closed and on behalf of stock broker all the transactions are being conducted by sub broker by name Mr.Mavillapalli Venugopal, who is the registered sub broker registered by Securities and Exchange Board of India to the stock broker NET WORTH STOCK BROKING LTD.,
I state that all my business transactions done on the advice of Stock broker with the sub broker. As the matter stood I came to know yesterday i.e., 6th July, 2011 that D-MAT account number 260221 shows no balance in my account which shows nil balance. I have not given any instructions either to stock broker or sub broker to trade my shares which stands to my credit. When I enquired the sub broker he told me that on the instructions of stock broker, he forged my vouchers and sold away all my 4000 shares worth rupees Rs.28, 28, 000. Really I was shocked and astonished with the reply of the sub broker. However the stock broker i.e., Networth Stock Broking Ltd with the active collusion of sub broker committed fraud as stated by me supra. I am here with enclosing my D-MAT account which is duly signed by sub broker Mr.Mamillapalli Venugopal which shows that the stock broker i.e., Networth Stock Broking Ltd., done the business without my consent and knowledge and caused a great loss to me a tune of Rs.28, 28, 000. The stock broker with the active connivance and collusion of the sub broker i.e., Mr.Mavillapalli Venugopal done the transaction with a view to cause wrongful loss to me and in order to have wrongful gain at my cost. In fact, I trusted the stock broker on seeing of its reputation. However, both the stock broker i.e., Networth Stock Broking ltd and the sub broker Mr.Mavillapalli Venugopal colluded together and breached my trust and cheated me and also misappropriated my amount and forged my signatures on the vouchers from time to time and caused a great loss to me. I am here with enclosing by D-MAT account 260221 which is signed by sub broker Mr.Mavillapalli Venugopal. As such the stock broker company’s CFO Mr.Maneesh Azmera and sub broker Mr.Mavillapalli Venugopal are liable for the offences punishable under various criminal laws i.e., for time being in force. As I requesting you to kindly consider that so many people like me are suffering like this.
I therefore request you sir kindly enquire to the matter and summon both the stock broker and sub broker to elicit the truth and do justice to me and see that my amount is recovered by concern.
Thanking you sir, Date:[protected].
Yours truly, Place: Eluru.

G. Eswara Jagannatha Raju.

options research pvt ltd — not responding phones cheated sir

sir my name is gvs rao i am a trader i pay money for options and nifty on 15/02/2011 on that day on words they r not responsing any time they r not attending any phones.they took money 5000 rs sir. mr kadar hussaian. so pls check it and solve my problems.

thanking you sir

Dear Team,

I (Deepak Hiralal Sharma) opened commodity account with Edelweiss Broking Limited with Dadar branch in April 2012 with my trading account code is 33604985. Still date i did not make any trade.

Due to some my financial problem i want close my account & refund my advance brokerage of Rs. 11, 236/-

But company is not agree to give refund of advance brokerage.

Please do the needful as early as possible.

I am waiting for your extreme reply.


Thanks & Regards.
Deepak Hiralal Sharma
[protected]@yahoo.co.in
Cell-[protected]

Dushyant Kumar
May 7

to customer.suppo.
In regards to your mail, i have discussion with the branch manager and he said that they will return my money but still i have not get anything. kindly check on the matter take further action. i am getting frustrated going to branches and i still not get anything. so please see on the matter as soon as possible.

thanks


customer.[protected]@rsec.co.in
May 8

to me
Dear Customer,

We thank you for writing to us.

We have taken note of the same and confirm that you will receive a reply from us at the earliest.

If you require any assistance in the interim, please contact our nearest branch.

Assuring you of our best services

Yours sincerely,

Customer Support.



From: Dushyant Kumar <[protected]@gmail.com>
To: customer.[protected]@rsec.co.in
Date: 05/07/2012 07:40 PM
Subject: Fwd: QRC[protected]DQ6E





In regards to your mail, i have discussion with the branch manager and he said that they will return my money but still i have not get anything. kindly check on the matter take further action. i am getting frustrated going to branches and i still not get anything. so please see on the matter as soon as possible.

thanks

Dushyant Kumar
4/171 Lalita Park Laxmi Nagar Delhi 92
mob: [protected]

sir
I HAVE DEPOSITED 1, 00000 RS. IN SAHARA INDIA IN JULY 2012 BRANCH BANDA ON RECEIPT NO.- [protected] IN Q SHOP PLAN. AGENT BABLU DHURIYA IS AGENT OF THIS. HIS CODE NO. IS[protected].BUT TILL THAN THE COMPANY IS NOT PROVIDING ME ORIGINAL BOND PAPER. BRANCH MANAGER OF SAHARA INDIA, BANDA IS NOT SOLVING MY PROBLEM. MW AUNTY SMT. SHAHJAHAN BEGUM W/O HAFEEJ KHAN, RESI.- JARELI KOTHI BANDA HAS ALSO INVESTED 5000 RS. IN 2009 IN SAHARA INDIA"S COMPANY WHICH IS BAND BY HONORABLE SUPRIME COURT. THE AGENT AND BRANCH MANAGER TRANSFER HER AMMOUNT IN Q SHOP NEW PLAN IN SAHARA INDIA WITHOUT HER PERMISSION. SAHARA INDIA IS NOT RETURN MONEY.

PLEASE TAKE SOME ACTION ABOUT IT. ANY INFORMATION AND DETAIL PLEASE CONTACT ME
ABDUL SHAMSHAD KHAN
POLICE LINE, ROOM NO.- T-1/182
DISTRICT- BANDA, UTTAR PRADESH, INDIA
MOBILE- [protected], [protected]
E MAIL- amankhan.[protected]@rediffmail.com