Poor Service,False commitment
I live in Calcutta.I have taken a 1 disc unlimited membership of Seventy-mm.com.The company promised us that it will deliver movies at doorstep within a period of 2-3 working days.In case of a delay they will credit the days missed in the A/c.
However of late I have observed that the organization is unable to send movies ever within 2-3 days notice to my address in Calcutta.There are instances when I have ordered a movie and it was not delivered even one month after.However at their site it is appearing as dispatched.Repeated calls and emails have no impact on the customer care.They simply say that they are contacting the warehouse team and the movie continues to be undelivered.
I have also requested to send refund however they are unwilling to do.So I am unable to see 1 movie even on a weekly basis which is making things very difficult.
Please Help me
member Id: 582793