I have ordered for THE JUNGLE BOOK (VCD HINDI) for Rupees 464. I have however received the wrong item (English Audio book). I have called about twice for replacement and have been told that someone would come to exchange the item. Nobody showed up.
The most disappointing part is that the Customer Service representative does not know the difference between an AUDIO BOOK and a VCD. Also the Audio book costs rupees 300 while the VCD costs rupees 464. That shows the difference between the two items and I have no idea how this could have slipped someone's notice when they are packaging the item for the customer.
Please give back my money immediately or send me the correct item. If not, then I will take this to consumer court.
(THE JUNGLE BOOK: HINDI VCD)
Order no: SMA0059145
Pay Mode: Paid Full Online
Date: Ordered on 14th Feb 2012