[Resolved]  Shaadi.com — Fake ID, fake people, fake places

I was contacted by three separate widowers in last three weeks (didn't know I was attracting widowers), amazing is they all work on Oil Rig (I hope on separate Oil rig), third one I did wild guess and asked him "do you work on oil rig too?", he was surprised how did I guess it. Funny thing is they send email and ask me to ask them for any information, when I do, they send same email, they sent before without addressing the question I asked (just cut and paste). I wonder it must be like send email in loops, like send email1 after two emails.

Obviously they all are fake, I checked their phone number, and my mobile company told me, they are fake numbers generated by computer and these numbers don't get register on your mobile number, if you look your call hisotry, they never show up, it is like they were never made... beware of these "widowers", who are handsome and work somewhere in the middle of ocean or on a contract in UK.

I checked their given name as well for the town they claimed to be living in, once they come back from so called Oil rig, as you can assume, none of them exist. None one of the widower has changed his contact info, including his name, phone number, but left everything same. So just to pcik, I sent him an email asking, when did you change your name? Off course I never recieved a response back.

What can I say, even my own exhusband has put his profile in Shaadi calling himself a "widower" as well...
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Member,

We can understand how it feels when you come across such profiles. We understand that a member registers on Shaadi.com with a hope to find a soul mate and an expectation that his/her experience on Shaadi.com will be memorable, safe and secured as well.

Although it is a business model, we do not compromise on the security, privacy and most importantly satisfaction of all our members.

Having acknowledged your complaint, we will definitely take necessary steps against the erring members. We request you to provide us the profile id or Id's of all such members.

We have a strict verification measures in place to ensure that only genuine members are part of our site.

In-case of a misuse, you can always report such cases to customer support by clicking on the following link.

http://www.shaadi.com/customer_relations/matrimonial_help/index.php

Shaadi.com also supports legal authorities such as Police in cases where members report such misuses to the Police authorities to tackle fraudulent people.

Please forward all the messages/e-mails of the erring members to [protected]@shaadi.com as it will help us further in our investigation.

We hope that you will continue to be a member of Shaadi.com and put this incident behind you.

Once again, we request you to provide us the profile ids of such members so that we can investigate and take necessary actions against them.

Please feel free to contact us anytime as we will be more than happy to help you in all the possible way.

Thank you for contacting Shaadi.com and we wish you good luck for your partner search.

Regards
Shaadi.com Customer Relations
I had a bad experience at shaadi.com too. They are full of fake profiles. It is a scam. You can try http://www.shaadiconnections.com. I had a better luck at it. It has relatively cheaper fees and service is good

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    People-Group / People Interactive India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    345
    Pending
    0
    Resolved
    132
    People-Group / People Interactive India Phone
    +91 22 4351 7007 (HQ)
    +91 22 4200 7007 (Infocom)
    People-Group / People Interactive India Address
    2B (2) (ii) Ground Floor, Film Centre, Building 68, Tardeo Road, Tardeo, Mumbai, Maharashtra, India - 400034
    View all People-Group / People Interactive India contact information