Sheikh Jamil Ahmad — CHARGE TO WEIGHT

Address:

Thane, Maharashtra

I BOOK A TICKET TO AIR INDIA THRU A AGENT BUT I AM GOING TO TRAVEL THEN I HAVE 2 BAGS THE TOTAL WAIT IS 35 KG BUT AIR INDIA TELL WE CARRY ONLY 15 KG PER PERSON BUT I PAY TWO TICKET CHARGE ONE IS ADULT AND ONE IN INFANT THE TOTAL COST IS 4746 AND PNR NUMBER IS AI-YYM9X NAME IS SONAL JAIN SECOND NAME IS DEV INFANT I AM GOING TO COUSTMER ENQUIRY THEN ONE LADY IS AVAILABLE SHE TOLD ME U GOING TO DUTY MANAGER BUT NOT ANY DUTY MANGER IS AVAILABLE. MY FLIGHT TIME NEAR I AM LEFT MY ONE BAG RETURN TO HOME I HAVE MENTALLY HARASSMENT FOR THIS NOT CARRY MY IMPORTANT DOCUMENT COMPANY ALSO MENTION IN FLIGHT TICKET INDIAN ALLOWS ITS GUESTES TO CHECK -IN UP TO 15 KG OF LUGGAGE PER PAYING PASSENGER I HAVE PAY 2 PERSON PAYMENT WHY SHOULD I AM CARRY ONLY 15 KG BECAUSE I PAY ALSO INFANT PAYMENT PLEASE ACTION TO AIR INDIA AND GIVE ME CLAIM FOR THIS AIR INDIA