Sheikh Jamil Ahmad — Refund of booking

Address:

Mumbai City, Maharashtra

Air india ticket refund not done since dec2010


On 26th Dec 2010, we had booked a ticket from Delh to Kolkata on flight AI 680. The payment was processed however the booking was not confirmed (PNR No: RFIZSN)

Following which we contacted the call centre where initially the PNR was provided as JGTRN (screenshot in trailing mail) and status as waiting list. It was confirmed to us that the amount will be refunded in full and we need to rebook.

So we rebooked annother ticket on the same flight for the same passenger which got confirmed (PNR No: RPSRCS)

Air indai has no clue of the refund status of the first ticket PNR No RFIZSN
still awaiting response and action inspite of repeated reminders.

Screenshot attached for your perusal
PNR BOOKING_DATE ORDER NO TOTAL FARE
RPSRCS 26 Dec 2010 [protected] Rs. 7827
RFIZSN 26 Dec 2010 [protected] Rs. 7407


Regards
Priyanka SInha