Sheikh Jamil Ahmad — No refund of money after the flight cancellation | |
I booked a ticket for my brother in AirIndia Express using my credit card for a journey on[protected] from Dubai-Calicut-Dubai and the booking reference number is GA31TL (amount 1,405.64 AED). And a day before the journey they send the sms telling the flight got cancelled, because of that we bought another ticket in another airline by paying the double the amount. They told they will refund the money, i contacted Abu Dhabi office and Dubai office there was no action from their side, i send the mail for the refund and final reply was on the 11th july telling that they sent a message to the airport to confirm the passenger status and once that is confirmed they will refund. It has been more that 4 months after the flight cancellation and no refund from the air india side. I need to get the refund at the earliest with out any delay, as my time and money is involved in this. Regards Omar Fatah [protected]@gmail.com [protected] Was this information helpful? | |
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I Saket Priyadarshi, had booked flight from Bhopal to Mumbai for 30 Nov, 2012 where Ticket No.[protected] and PNR-HCRZJ and Flight No.- Air India AI-634 and timing Bhopal Departure at 19:45,[protected] and Mumbai arrival at 22:20,[protected] on my ticket.
Now, air India showing my online ticket with same PNR and Ticket No. and new timing 07:45 departure and 09:05 arrival on 30ht Nov itself.
I have been trying to reach your so-called Custom Care[protected]/[protected] numbers at least 50 times… but no one even bothers to resolve the issue on the phones. According to yours executives Ms. Sonia, Ms. Parveen and many other guys told me flight may rescheduled but they don’t know anything else then s/he transferred the call to another number which was never picked. Same incident was going likely from last 2 days almost 50 times. Calling Number is always[protected] so check your call history.
Don't know what will come out of this complaint/grievance. But I’ve been troubled and being put through hell by the damn bloody Air India and its Customer Services. This might be a trivial issue for Air India such a carefree attitude is totally unacceptable!
Well... I know that things are beyond my control and hence I do not want to impose my thoughts on your organization. All I need from you is guidance on what needs to be done so that I will travel on time. Hoping that you would respond to my plea soon.
Saket
[protected]