[Resolved] ShopClues — Product not received

amar.sarkar

from Pune, Maharashtra

Address:

North 24 Parganas, West Bengal

Hi,

I was order a product on 2/2/2013 with Rs.48 through online banking, and Rs.48 deducted from my bank on the same time, but after 12 days I haven't received any communication from this company or logistic company, several times I was trying to know the reason for delay through mail or phone no body can bother to reply else formal mail like
"Hello
Thank you for contacting Shopclues.com.
We regret for the inconvenience caused to you. We are looking into your problem and we have already escalated your concern to our logistic team for further investigation & necessary action will be taken soon. Kindly allow us some time & will revert with a resolution at the earliest.
Thanks again for your patience.".

Would request to pls intervene on this case.

Thanks
Amar Sarkar
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

amar.sarkar

from Pune, Maharashtra

Sorry my order no is -2386838

ShopClues.com Customer Care

from Gurgaon, Haryana

Verified Support

Hi Amar,

Your product is in transit and we are coordinating with the courier partner to get this delivered at the earliest. We are very sorry for the inconvenience caused to you. Once we receive the delivery information from them, you will be updated on the same.

Regards,
ShopClues Support

amar.sarkar

from Pune, Maharashtra

This is not resoluation from a shopping company, and what is the TAT. If I am not received this product within 18th then I will go to consumer court...mind it.

ShopClues.com Customer Care

from Gurgaon, Haryana

Verified Support

Hi Amar,

Hope you have received a call from us with the plausible resolution. For other assistance, feel free to reach us at
[protected] or [protected]@shopclues.com.

Regards,
ShopClues Support

amar.sarkar

from Pune, Maharashtra

As per telecon my amount should be refund within 48 hours with interest, however it shouldn't. you guys are vogus.

this is my last remider, after that you will see what I can do...this is not my thret...my worning...

manish309

from Ludhiana, Punjab

I purchased 5 pieces Sunray Kitchen Tools Set (QTY:1) from shopclues.com on 19-Feb-2013 in 168rs. But till date product is not received, As the web site shows product is shipped on same date. They also showing the blue dart tracking number to track the order([protected]). When i enter the tracking number on bluedart site, they said wrong number.
I put complaint many times on shopclues site but never got the response. Either they refund my money or deliver the product.

Manish Bansal
[protected]

Virendra1kumar

from Delhi, Delhi

I have purchased a products from ShopCluse.com on 3rd Nov'14, Sent from DotZot AWB No. is[protected] &amp; payment already debited from my a/c.
but still I didn't received any products

Kindly do the needful asap

Thanks &amp; regards
Virendra Kumar
#[protected]

Virendra1kumar

from Delhi, Delhi

Archana Kannan

from Chennai, Tamil Nadu

I ordered milton water bottle on[protected] in shopclues (Order ID[protected] & the item was shipped on 11th Apr but i have not received the item till date. I complained with shopclues on 20th Apr, 25th Apr & 27th Apr (Ticket no[protected] but no action has been taken till date. Also i raised a complaint with the courier Red Express (Ticket no - A2055336 & C2f83037) but no action has been taken till date. Shopclues say the will not be able to process refund or cancel order. Kindly help.

prem.pasnoori

from Gurgaon, Haryana

problem in my tablet

Sir, my name is PASNOORI PREMKUMAR and my order no is 17765163 i could not geting the sd card insert init and there is problem in the tablet . please replace the tablet or return back my money. for which i am very much thankful to you.

yadavdrpankaj

from Delhi, Delhi