Shophunk.com — Item not received money not refund

Hello, I have purchased the item [Saree], but received yet. I have all bank summary of item purchased. I had inquire to customer care of the company with below details, but the Email respond with auto generated system email and Contact number of not working. Customer Care: Contact Number:[protected] Email:[protected]@shophunk.com I have attached the photocopy of transaction and inquiry emails. Please do the needful action to get my item or refund the money. Thanks,