[Resolved]  Shopper Stop — Stuff picked from baggage counter

Address:Central Delhi, Delhi

Hi,

On 22nd Apr 11, me and my wife went to Pacific Mall, Tagore Garden, and bought some stuff, one of which was a scarf bought for Rs 400.00. At around 8:15 PM we reached Shopperstop Rajori Garden, and as usual, we submitted our bag with the baggage counter to a lady employee from Shoper Stop, which had three products that we bought from Pacific Mall along with the bill.

When we got back after approx an hour, and picked up our bag, we got surpride of our life, knowing that the scarf in tha bag was not there. It was aparent that it was picked by one of their staff. When we raised it with their security, we were to told to go home as security wanted to check this on vedio tape and confirm the next day. Next day we got a call from Mr Pradeep from Shoper Stop Rajori Garden, that did not find anything. Even after taking the photocopy of the bill, S Stop sercurity did not agree that it was picked by one of their staff, and completely shrugged our complaint away. This was not just the loss of Rs 400 but also breach of trust with which customers give their belonging away at the baggage counter. I'm not sure where to raise this, hence registering my grief at this site.

Rgds...Amit Sharma
amit.[protected]@gmail.com
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Aug 13, 2020
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