[Resolved]  Shoppers Stop — Cheating Customers

Address:

West Bengal

This fraud was committed by Shoppers Stop, Citi Centre, on 01Sep10.

I bought a Wrangler Jeans from Shoppers Stop along with some other clothings. All of these clothes and the jeans were from fresh stock. As per the price tag attached to the Jeans, its cost was Rs.1595/-.

Due to the discount offer running at that time the place was over-crowded and the queue at the counters were quite long. Standing there at the queue for 20 minutes I managed to pay for all the clothes. I paid the entire amount asked by the cashier - Ajay Kumar. Since the place was over-crowded and I had the faith on Shoppers Stop about being fair with the customers, I did not check the bill for the cost of the individual items.

One week later when I was about to send the jeans for some alteration then I found out that instead of charging me Rs.1595/- they have charged me Rs.1695/-.

Had I not checked the bill for alteration I would have never known that Shoppers Stop has committed such a fraud with me!!