Shopping. Indiatimes.com — Damaged product | |||
I ordered a book from shopping.indiatimes.com. Order no. [protected] They gave me a damaged book, I complained to them to compensate for it. The customer support is useless who replied twice that the complaint will be taken care of. I don't know what kind of system they have. It's been around 45 days, but still there is no response. Worse they always procrastinate the decision. I would advise everyone to not leave these guys if you get any damaged items. Just ping them till they die, because they have a thick skin attitude towards customers. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Ram Mangesh,
The issue listed above has been resolved on 7th November, 2012. We apologise once again for the inconvenience and look forward to have you shopping with us again.
Thanks,
Indiatimes Shopping
The issue listed above has been resolved on 7th November, 2012. We apologise once again for the inconvenience and look forward to have you shopping with us again.
Thanks,
Indiatimes Shopping
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+91 90 2466 6666
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Plot No 391, Ecstasy IT Park, Udyog Vihar Phase -3, Gurgaon, Haryana, India - 122016
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Greetings from Indiatimes Shopping.
We sincerely apologize for the inconvenience. your complaint has been registered with us. You will receive a call from our Customer Help Desk within 2-3 hours. We look forward to resolve your issue as soon as possible.
Thanks,
Indiatimes Shopping