[Resolved]  Shopping. Indiatimes.com — mismatch the features of the product

Address:

Delhi

I have ordered the two items vide order no. [protected] on dated 15 november 2012 and received the items separately. First item I received on 21 november and the second item I received on 27 november 2012. first item is a book and is upto the mark. But the second one was a webcam and the company has sent me the webcam which is not according to the order. I registered the complaint against case id 538983 on the same day and request to change the product. The company ask me to send the proof. I sent the jpg picturers of the webcam. The company told that the hearing of my case will be on after 4 weeks on 21 december 2012. after a long gap on 22 december 2012 I have received a call from the company in which the company is forcefully closed the case.

anil kumar kalra
mobile [protected]
sangrur punjab