Shopping. Indiatimes — refund not received after 2 months

Address:

Ludhiana, Punjab

Dear Sir/Madam
I want to attain your utmost attention for the problem i am facing
with purchase from Shopping.indiatimes.com, they even fooled you buy
giving you wrong information i am briefing you all detail below
sir i made an order (Order No:[protected]) of Scandisk SDHC card on
25th jan,2013, Actually i was looking for Micro SDHC card and i
wrongly ordered SDHC card which is bigger in size and not for mobile,
just in 10mins when i recognize this i called customer care to cancel
the order and i generate cancellation ID650020, but in spite of this
they ship the product as per Bluedart AWB[protected] which i will be
receiving by 1st Feb., when i receive mail i immediately call
customercare , they told to deny the product and i will get back
refund and i did same and product is recieved back by indiatimes (Ms
Annu) on 5th Feb. 2013,
i called customer care and they told that i will get refund in
10working days means i have to recieve refund by 15th Feb., sir its
19th mar,2013 yet not i recieve my refund
even i raised a complaint in your site dated 28th feb and my id then
generated was #150488 and that time they foolled us by saying that
complaint is resolved but sir it is still pending and daily i am
wasting lot of money calling them i think i have already paid Rs 500
(50 days call of 10mins each std call)
i request to take necessary action against such player and take strict
action otherwise they will be continuing same thing again and again
please take this matter most urgent

abhijit bhattacherjee