Shopping. Indiatimes — refund not received after 2 months | |||
Dear Sir/Madam I want to attain your utmost attention for the problem i am facing with purchase from Shopping.indiatimes.com, they even fooled you buy giving you wrong information i am briefing you all detail below sir i made an order (Order No:[protected]) of Scandisk SDHC card on 25th jan,2013, Actually i was looking for Micro SDHC card and i wrongly ordered SDHC card which is bigger in size and not for mobile, just in 10mins when i recognize this i called customer care to cancel the order and i generate cancellation ID650020, but in spite of this they ship the product as per Bluedart AWB[protected] which i will be receiving by 1st Feb., when i receive mail i immediately call customercare , they told to deny the product and i will get back refund and i did same and product is recieved back by indiatimes (Ms Annu) on 5th Feb. 2013, i called customer care and they told that i will get refund in 10working days means i have to recieve refund by 15th Feb., sir its 19th mar,2013 yet not i recieve my refund even i raised a complaint in your site dated 28th feb and my id then generated was #150488 and that time they foolled us by saying that complaint is resolved but sir it is still pending and daily i am wasting lot of money calling them i think i have already paid Rs 500 (50 days call of 10mins each std call) i request to take necessary action against such player and take strict action otherwise they will be continuing same thing again and again please take this matter most urgent abhijit bhattacherjee Was this information helpful? | |||
2 Comments | |||
Comments
Dear Mr. Bhattacherjee,
As informed through our telephonic conversation, a refund was processed for the cancelled order. We hope that you have received the amount and would like to apologise for the trouble once again. Look forward to have another chance of serving you in future.
Thanks,
Indiatimes Shopping
As informed through our telephonic conversation, a refund was processed for the cancelled order. We hope that you have received the amount and would like to apologise for the trouble once again. Look forward to have another chance of serving you in future.
Thanks,
Indiatimes Shopping
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Please accept our sincere apologies for the inconvenience caused to you. We have taken a note of the details of your complaint for further enquiry.
You will be updated on a resolution status very soon.
Regards
Indiatimes Shopping